Privacy Policy

If you hit here, it’s a reliable sign that you value your privacy. We understand this very well, so we’re giving you a document where you’ll find the rules for processing your personal information and how site use cookies and other technologies to that track your online store steps https://lkinox.com.

Formal information to start with – the administrator of the store is LK-INOX Sp. z o.o., ul. Rafała Krajewskiego 27 str., 33-300 Nowy Sącz, NIP/VAT: 7343553191, KRS: 0000701043, sąd rejestrowy: Sąd Rejonowy dla Krakowa Śródmieścia w Krakowie, XII Wydział Gospodarczy KRS, kapitał zakładowy: 300 000,00 zł.

In case of any doubts related to the privacy policy, you can contact us at any time by sending an e-mail to: biuro@lkinox.pl

Short version – the most important information

We care about your privacy, but also about your time. That’s why we’ve designed a short copy of our most important privacy policy for you.

1. We process your personal data, which you provide to us by placing an order, registering a user account, subscribing to the newsletter, sending a complaint or withdrawing from the contract, or simply by contacting us.
2. The information we may have about you includes: name, address, registered office or permanent business address, tax identification number, e-mail address, telephone number, or other data contained in the content of correspondence exchanged with us. We do not always have all the information indicated above. Their level depends on the concentration of the forms you submit or simply the content of the messages you send to us.
3. We are trying the best to keep your personal information safe and secure and to protect them from wrong hands, using the appropriate technical and organizational security.
4. We entrust the processing of your personal data only to the trusted and verified service providers.
5. We do not transfer your data to other countries or international organizations.
6. We do not make decisions based on the automated processing of your personal data that would have legal effects on you or significantly affect you in a similar way.
7. We use the mechanism of recreating abandoned carts, which means that you will receive an e-mail from us about the possibility of finalizing your order after the period of time specified by us since the abandonment of the basket.
8. We provide you with the ability to fulfill your GDPR rights in relation to the processing of your personal information by providing you with a dedicated e-mail address for handling privacy issues and personal information: biuro@lkinox.pl
9. We follow and analyze your behaviour within our sites for statistical and optimization purposes. In this area, we use Google Analytics. As a part of this tool, we have an access to a lot of information related to your steps on our sore, but this information stays anonymous in the sense that we are not able to establish your identity based on them. These tools can collect information about you such as approximate location, device, operating system and web browser you use, gender, age range, interests, time spent on the site, transitions between individual subpages, clicks on individual links, and other page actions. This information is not compiled by us with your personal data and does not giving us your identification.
10. We use external marketing tools to send you ads while using the Internet. We use Google Ads advertising system. Google Ads is linked to Google Analytics, referred to in paragraph 9 above.
11. The store may contain links to third-party external sites. We are not responsible for the rules of processing personal data or using cookies by third-part website operators. You can search for more details about the privacy policy on their of websites.
12. The store is kept in an external server that, like all servers, generates logs. Logs store information such as IP address, server date and time, web browser information, and operating system. Logs are for operational and technical purposes only.
13. Regardless of our efforts in privacy and confidentiality connected with our store, we encourage you to use the Internet consciously. Please look at your privacy settings from the level of your web browser(e.g. http://www.youronlinechoices.com/, https://www.networkadvertising.org/choices), using incognito mode in your web browser, install additional plugins that care for your privacy (e.g. https://www.ghostery.com).

The above information is preliminary. We encourage you to look at further details linked below.

Personal data

The Administrator of your personal data is LK-INOX Spółka z ograniczoną odpowiedzialnością, ul. Rafała Krajewskiego 27 str., 33-300 Nowy Sącz, NIP/VAT: 7343553191, KRS: 0000701043, sąd rejestrowy: Sąd Rejonowy dla Krakowa Śródmieścia w Krakowie, XII Wydział Gospodarczy KRS, kapitał zakładowy: 300 000,00 zł.

The purposes, legal grounds and the period of processing personal data Personal data are indicated separately in relation to each purpose of the processing data (see description of the individual purposes of the processing data below).

Permissions. The GDPR grants you the following potential rights related to the processing of your personal data:

1. the right to access and receive copies of your data,
2. the right to rectify (correct) your data,
3. the right to delete data (if you think there is no basis for us to process your data, you may request to delete them),
4. the right to restrict data processing (you may request to restrain the processing of your data precisely to store or perform activities agreed with you, if in your opinion we have incorrect data or we are using them groundlessly) ,
5. you have right to object the processing data (you have the right to object to the processing of data on the basis legitimate interest; you should indicate a particular situation which you think justifies your cessation of data processing covered by the opposition. We will stop processing your data for these purposes unless we show that the grounds for processing your data are overriding your rights or that your data is necessary for us to establish, pursue or defend your claims),
6. the right to data relocation (you have the right to receive from us in a structured, commonly used file format which include your personal data that you provided to us under a contract or your consent; you can also request us to transfer this data directly to another entity),
7. the right to lodge a complaint to the supervisory authority (if you find that we process data unlawfully, you can fold a claim to the President of the Office for The Protection of Personal Data or to any other competent authority).

The rules relating to the implementation of the above mentioned competences are described in details in Article 10(2) of Regulation (EC) No 1250/2003. 16 – 21 GDPR. We encourage you to familiarize yourself with these regulations. We think that it is necessary to explain you that above mentioned rights are not absolute and will not be available to you in relation to all processing activities of your personal data.

We emphasize that one of the rights indicated above is always available to you – if you consider that when processing your personal data we have committed a violation of the data protection rules, you have the option to lodge a complaint with the authority (President of the Office for the Protection of Personal Data).

You can always ask us to share information about your personal data and how we process them. Just send us a message to the address: biuro@lkinox.pl. However, we have made every effort to ensure that the information you are interested in is fully reflected in this Privacy Policy. You can also use the email address provided above if you have any questions related to the processing of your personal data.

Safety. We ensure the confidentiality of any personal information provided to us. We ensure that appropriate steps are taken to secure personal data in accordance with the protection policy laws. Personal data is collected with diligence and dependence protected against their use by unauthorized persons.

Recipients of data. Your personal data may be processed by entities whose services we use and whose services are associated or may involve the processing of personal data. The following entities are concerned, in particular:

1. host provider who stores data on the server,
2. courier companies that process data for the order delivery,
3. the invoicing system provider that stores data on the server for invoicing,
4. a mailing system provider that stores data on the mailing system server,
5. crm system provider that stores data on the CRM server,
6. law office which accesses data, if necessary to provide legal aid to us,
7. a service provider for the maintenance of a website who has access to personal data and works on them because of technical side of website,
8. other subcontractors who access the data if the scope of their activities requires such access.

Your personal data may also be transferred to the tax authorities to extent necessary performance of tax and accounting obligations. In particular, it concerns any declarations, reports and other accounting documents where your personal data is located.

In addition, if necessary, your personal data may be shared with entities, bodies or institutions authorized to access data under law such as police, security, courts or district attorney’s offices.

Transfering personal data to third countries. We do not transfer your personal data to third countries or international organisations.

Profiling and behavioral advertising. We do not make decisions against you based solely on automated processing, including profiling, which would have legal effects on you or similarly affected you. We emphasize that we do not have access to information that would allow your identification as a part of the tools we use. The information we are talking about in particular:

• information about the operating system and web browser you are using,
• browsed subpages,
• time spent on the site,
• transitions between individual subpages,
• source from which you go to our site,
• the age range you’re in,
• Your gender,
• Your approximate location limited to your locality,
• Your interests based on network activity.

The information indicated above does not be combined with your personal data, which are located in our databases. This information is anonymous and does not allow us to be identified. This information is stored on the provider servers of each tool, and these servers can most often be found worldwide.

Purposes and activities of the processing personal data

User account. When you create a user account, you must provide necessary data , such as your email address and password. Providing data is voluntary, but necessary to create an account. As part of account data edition, you can provide your next-going data.

The data provided in connection with account creation is processed in order to give you a electronic service access to use a user account. This service is provided on the basis of an agreement concluded under the terms described in the Terms and Conditions, which means that in this regard the legal basis for the processing of your personal data is Art. 6 paragraph Article 1 GDPR.

You may decide at any time to delete your account, but this will not cause the deletion of your data from our database, as this data is necessary for us to determine, defend or redress any issues related to the contract for the provision of electronic services. In addition, your data is stored in the database after deleting your account so that we can identify you as a returning user in the future if you choose to reuse the site as a registered user. In this regard, the legal basis for the processing of your personal data is our legitimate interest – Art. 6 paragraph Article 1 GDPR.

You can modify the data in your account at any time.

Orders. When placing an order, you must provide us the data necessary for the execution of the order, such as name, billing address, email address, telephone number, TAX ID number. The provision of data is voluntary, but necessary to place an order.

The data transferred to us in connection with the order shall be processed for the purpose of performance of the contract concluded by placing the contract (Article 6(1)(b) of the GDPR), the issue of an invoice (Article 6(1)(c) of the GDPR), taking into account the invoice in the accounting documentation (Article 6(1)(b) of the basic Regulation. (c) gdpr) and for archival and statistical purposes (Article 6(1)(f) GDPR).

Data on orders will be processed for the time necessary to complete them, and then until the expiration of the limitation period for claims under the contract. In addition, after this deadline, the data may still be processed by us for statistical archival purposes, in particular to identify a returning customer. Please also note that we are obliged to store invoices with your personal data for a period of 5 years from the end of the tax year in which the tax obligation was created.

For contract data, you cannot rectify this data after the order is executed. You cannot object to the processing of data and demand the deletion of data till the expiration date for claims under the contract. Similarly, you cannot object the processing of data and demand the deletion of data contained in invoices. After the expiry of the limitation period for claims arising from the concluded contract, you may object to the processing of your data by us for statistical purposes, as well as demand the removal of your data from the database.

Recover abandoned baskets. If you start the order process but fail to complete it, this fact will be noted by our system and you will receive a notification to your e-mail address that you can finalize your order. For this purpose, your personal data are collected by us in connection with the start of your order process. In this case, we base the processing of data on our legitimate interest (Article 6(1)(f) GDPR).

Complaints and withdrawal from the contract. If you make a complaint or withdraw from the contract, you provide personal data contained in the content of the complaint or a statement of withdrawal from the contract that includes the name, address of residence, telephone number, e-mail address, and bank account number. Providing data is voluntary, but necessary to make a complaint or withdraw from the contract.

The data provided to us in connection with the submission of a complaint or withdrawal from the contract are used for the purpose of carrying out the complaint procedure or the withdrawal procedure (Article 6(1)(c) of the GDPR) and then for archival purposes, which constitutes our legal reasoned interest (Article 6(1)(f) GDPR).

The data will be processed for the time necessary to complete the complaint procedure or the withdrawal procedure Complaints and withdrawal declarations may also be archived in order to demonstrate the conduct of the complaint process in the future or withdraw from the contract

In the case of data contained in complaints and declarations of withdrawal from the contract, you are not able to rectify this data. You can not object the processing of data and request the deletion of data until the limitation period for the contract is expired. However, after the limitation period for the contract , you may object to our processing of your data, as well request your data to be deleted from the database.

Newsletter. By signing up for the newsletter, you provide us your email address.

Providing an email address is voluntary, but necessary to subscribe the newsletter.

The data provided to us during the registration to the newsletter is used to send you a newsletter, and the legal basis for their processing is your consent (Article 6(1)(a) and GDPR) expressed when signing up for the newsletter.

You can resign of receiving the newsletter at any time by clicking on a dedicated link in any message sent as part of the newsletter or simply by contacting us. Despite resignation of the newsletter, your data will still be stored in our database in order to defend any claims related to your newsletter, in particular for the purpose of demonstrating the fact that you consented to receive the newsletter and the time of its withdrawal, which is our legitimate interest, referred to in art.10 6 paragraph Article 1 (b) shall be replaced by the following (f) GDPR.

You can correct your data stored in the newsletter database at any time. In a situation where you object to the processing of your personal data while requesting the deletion of your data from our database, we will be forced to inform you that because of our legitimate interest we will not delete your data from the database. Deleting such data would prevent us from demonstrating, if necessary, that you have consented to receive the newsletter in the past.

The mailing system we use tracks your actions in connection with the messages we send to you. Therefore, we have information that you opened the messages, where you clicked the messages in links, etc.

Contact. By contacting us, you naturally provide us with your personal information contained in the content of the correspondence, in particular the email address and your name. The provision of data is voluntary, but necessary to make contact.

Your data is processed in this case to contact you and the processing is based on Art. 6 paragraph Article 1 GDPR, that is, our legitimate interest. The legal basis for processing after the end of the contact is also our justified purpose in the form of archiving correspondence for internal needs (Article 6(1)(f) GDPR).

The content of the correspondence may be archived and we are unable to clearly determine when it will be deleted. You have the right to demand the history of correspondence you have conducted with us (if it is being archived) and to demand its removal, unless archivisation is justified by our overriding interests, e.g. against potential claims on your part.